"I had to fight with doctors to get my paperwork for my chronic pain. The extra $400 my family had to spend to re-diagnosis me from the same doctor was something we could not afford."

"I moved from Texas to Montana while I’m the midst of a mental health crisis. The psychiatrist my primary care physician recommended would not see me until she received records from my providers in Texas.

One paychiatrist’s office took 8 months to send my records. The mental health facility where I received outpatient care during my mental health crisis never sent records. Thankfully I wasn’t suicidal during my mental health crisis, but it was still a very rough eight months waiting for the provider in Texas to forward my medical records so that I could receive treatment."

"This is an issue we face on a day to day basis. Working in oncology, many patients like to get several opinions before deciding what to do regarding treatment decisions.

When patients come to us for second opinions from outside facilities, we require certain information such as; pathology reports from initial biopsy, scan reports, office notes, and any treatment the patient may have received. Without these records our providers are unable to give the patient a proper consultation. This information is required in order for us to provide the patient with our opinion. The problem is not all health care facilities shares the same electronic medical record system. This makes it extremely difficult to obtain the necessary medical records in order to provide optimal patient care. When all the records are not with us at the time of the patient visit, their time is wasted, our time is wasted, and patient care is compromised."

"We were traveling to Dallas to visit family over Christmas when my daughter fell ill. At 6 weeks old and with a very high fever, the urgent care we visited did a dangerous and life threatening spinal tap on my infant.

After being transported to the nearby hospital, we were required to do another spinal tap because they could not share test results. Upon returning to Houston 2 weeks later, the hospital had to do a third tap. All of these gave the exact same information and put my child at risk 3 times."